Shipping policy

SHIPMENT PROCESSING

All orders are processed within 10 business days. 

Orders are shipped Monday-Friday during the business hours of 8am-4pm MST. Some shipping delays may occur due to increased orders from festivals, events, and holidays. We ask for your patience during these times and we will send orders out as quickly as we are able. If we are noticing a surge in orders, we will have a banner displayed at the top of the site.

Our order processing times and the date the order leaves our facility are not included in any estimated or guaranteed shipping times.

In the event you need to make any changes to your order, please let us know as soon as possible.

Occasionally, processing times can vary or be delayed. Please review some of the potential reasons for delays below.

  • An incomplete or inaccurate shipping address or any requested changes made to your order.
  • Orders awaiting payment by check or money order will be processed and shipped in accordance with our typical order processing times once full payment is received and processed.
  • Items on backorder will be processed and shipped in accordance with our typical order processing times once the items are back in stock.
  • On occasion, orders are processed on national holidays. Due to mail service closures, these orders will not leave our facility until the following business day. In these cases, the additional processing time is NOT included in estimated or guaranteed delivery timing.

 

SHIPPING RATES AND DELIVERY ESTIMATES

We believe that making an impact is more important than making money back on shipping, so that’s why we offer free shipping on all prayer maps, gospel stories, books, apparel, and merchandise. If you would like to receive prayer maps, gospel stories, or books faster than our standard shipping, we do start to charge a small fee as it does cost us more to send them out.

Shipment method

Estimated delivery time

Shipment cost

USPS First Class

5-15 business days

Free

USPS Priority

3-10 business days

Starting at $1.99


DOMESTIC SHIPPING

We currently offer domestic shipping methods to the United States and all US Territories through US Mail.

All orders are packaged and shipped in an envelope or corrugated box. Priority packages will include tracking information that will be emailed to you on the day the order is processed.

All shipping costs, including any applicable state sales tax, are non-refundable for any shipping method that is not guaranteed.

Shipping methods that are not guaranteed only show estimated delivery times. Estimated delivery times are shown for guideline purposes only. Delivery on non-guaranteed methods can be delayed for a variety of reasons. In some rare situations, orders can take 15 or more business days to arrive. If you have any concerns about the status or tracking of your order, please contact us.

 

ORDER TRACKING

Orders shipped with USPS Priority will be shipped with tracking information. A tracking number will be sent to you via email when your order has shipped. Please allow up to 24 hours after shipment for tracking information to become available from the shipping carrier.

 

SHIPPING TO PO BOXES

We do ship to PO Boxes; however, you must select a US Mail shipping method.


ORDER CANCELLATION POLICY

You may cancel an order before it has shipped. If you need to cancel your order, please contact us as soon as possible. If your order has shipped and cannot be cancelled, you may return eligible products for a refund.

 

CURRENCY

All pricing is in U.S. Dollars.